Payment Policy

All sessions are to be paid in full the day before the session itself - do send a screenshot of your payment to your counsellor as well :)

Cancellation Policy

If session is rescheduled or cancelled more than 24 hours in advance, there is no late cancellation penalty and if payment has already been made, your existing payments can be used for next session.

If cancellation occurs within 24 hours of the session, the *full fee of the session is charged with no refund, unless a valid medical certificate is provided, to which your payment can be brought forward and used for the next session.

Updated and effectiveas of 1st April 2025.

Payment guide

Thank so much for using our services :) We hope to continue making counselling accessible and affordable for Singaporeans. Your support will keep us going!

1) Paynow using the UEN number below:

UEN: 202129677H

2) Scan the QR code below with your relevant bank app:

Do include under Remarks/References: Your counsellors name / initials

Thank you! Let's keep healing together!