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Cancellation Policy

Bookings are shown only for the next 30 days. An advance booking of 2 days prior to the session is required. Hear Bud appointments may still be subject to change and cancellations depending on our volunteers. The admin team will email you to reschedule if the Hear Bud is not available. Cancellations: Do let our Hear Buds know in advance by emailing hearbuds.iash@gmail.com No-shows: Our Hear Buds will leave the call after 10 mins if you don't show up. We'll need an email verification from you if you wish to book again after a no-show. Multiple Bookings: We ask all callers to only have 1 outstanding booking for each Hear Bud at a time, because we would like to give others a chance to speak with the Hear Bud too. Only after the Hear Bud session finishes, then please go ahead and book the same Hear Bud if you would like to.

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